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MA/PhD Theses Abstracts of Current Students & Alumni |
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Pytynia, Ann M., August 1981 - JOB ATTITUDES IN A BUREAUCRACY
Abstract: This report is an examination of the results of a five month study of work-related activities and attitudes of nonsupervisory white-collar workers in a bureaucratic setting. The relationships found between job tasks, supervisory personnel, co-worker and the work situation are addressed through the use of the technique of ethnoscience (ethnographic semantics). Suggestions made by the nonsupervisory staff are examined and evaluated as to their practicality and likelihood of implementation. Employees often had complaints in the area of the pay scale, equality of treatment among the various groups found within the agency, and what appeared to be a disorderly promotional system. Often the nonsupervisory staff had complaints as to the procedure used to assign them to supervisors. Recommendations resulting from the study include an equalization of the pay system and suggestions for improved daily contact between supervisory and nonsupervisory personnel.
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